Shipping Information

Our default courier service that we use is DHL as it lowers the risk of damages on the item(s). We aim to engage with efficient logistic services to make sure your cookies arrive safely at your doorstep.

Courier Fees

 

West Malaysia

 

Order Amount	Shipping Rates
Less than RM100	RM7
RM100 & Above	Free

 

East Malaysia

 

Gross Weight	Shipping Rates
0-1 kg	RM15
1.01 - 2 kg	RM28
2.01 - 3 kg	RM47
3.01 - 4 kg	RM61
4.01 - 5 kg	RM75

 

For orders above 5kg, please reach out to us on social media or email for assistance :)

How does the packaging of parcel look like?

We will use inflatable bubble wrap to protect your cookies during transit. While we strive to ensure the safe delivery of your order, please note that we cannot guarantee the appearance of the cookies due to factors beyond our control during shipment.

How long will delivery take?

 

Delivery will take 3-5 working days across Malaysia nationwide. You will receive an update (WhatsApp/Gmail) on the delivery status of your order.

 

How can I track my order?